Privacy Policy - Prema Dhvani
Effective Date: August 2, 2026
Last Updated: August 2, 2026
This Privacy Policy explains how Prema Dhvani ("we," "us," "our") collects, uses, stores, and shares information when you visit premadhvani.net, submit a form, book a conversation, contact us through WhatsApp or email, or purchase services through third-party payment links.
By using the Site or communicating with us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit personal information through it.
1. Information We Collect
We may collect information you provide directly, including your name, email address, phone number, WhatsApp contact, country or location, service interest, practice background, scheduling details, and any message you submit through the Site.
When you purchase a Service through a third-party payment provider, we may receive limited payment-related information such as your name, email address, selected service or tier, payment status, and transaction reference. We do not store your full payment card details.
We may also collect basic technical information such as page URL, referrer, UTM campaign data, browser/device information, and information needed to protect the Site from spam or abuse.
2. How We Use Information
We use information to respond to inquiries, schedule conversations, provide instruction or guidance, manage student/client relationships, process enrollment and payment status, send service-related communication, improve the Site, understand which offerings people are interested in, and protect the Site from misuse.
3. Communication Channels
If you provide your phone number or contact us through WhatsApp, you consent to receive service-related communication through that channel. This may include scheduling, enrollment, corrections, reminders, and administrative messages. You may ask us to stop non-essential communication at any time.
4. Third-Party Services
The Site may use or link to third-party services, including payment processors, scheduling tools, WhatsApp, Instagram, hosting providers, analytics or form-processing tools, and communication platforms. These third parties may collect and process information according to their own privacy policies.
We are not responsible for the privacy practices of third-party websites or platforms. Please review their policies before submitting information to them.
5. Payments
Payments are processed by third-party payment providers. We do not collect or store full card numbers, CVV codes, or full banking credentials. We may retain transaction confirmations, enrollment records, and payment status information needed to provide the Services and maintain records.
6. Legal Bases and Consent
Depending on your location, we process information based on your consent, our need to perform or prepare to perform a service agreement, our legitimate interest in operating and improving the Site and Services, and our need to comply with applicable legal or administrative obligations.
7. Data Sharing
We do not sell your personal information. We may share limited information with service providers who help us operate the Site, process payments, schedule calls, communicate with you, manage inquiries, or provide technical support. We may also disclose information if required by law, to protect our rights, or to prevent fraud, abuse, or security issues.
8. Data Retention
We retain information only as long as reasonably needed for the purposes described in this Privacy Policy, including providing Services, maintaining records, resolving disputes, complying with legal obligations, and protecting the Site. You may request deletion of your information, subject to legitimate recordkeeping or legal requirements.
9. Security
We take reasonable steps to protect personal information, including avoiding public exposure of private webhook URLs or secret keys, limiting access to inquiry data, and using third-party providers for payment processing rather than storing full payment details ourselves. No website or internet transmission is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information. You may also withdraw consent for non-essential communication. To make a request, contact us through the Site's contact channels.
11. Children and Minors
The Services are intended for adults. If a person under 18 wishes to participate, a parent or legal guardian must consent and take responsibility for communication, enrollment, payment, and safety matters. We do not knowingly collect personal information from children without appropriate guardian involvement.
12. International Use
Prema Dhvani may operate from or serve people across different countries. By using the Site or submitting information, you understand that your information may be processed in countries other than your own, including through third-party providers used for hosting, scheduling, payments, and communication.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Site or Services after updates are posted means you accept the revised policy.
14. Contact
Manfred Mong'are (Manaḥśikṣā dāsa)
Prema Dhvani, Vṛndāvana, Uttar Pradesh, India
Via the contact form at premadhvani.net/connect.html, or WhatsApp as listed on the Site.